Last updated: 14 May 2012
HF Trust Limited (Hft) is committed to ensuring that your personal information is used properly and is kept securely. This Privacy Policy explains how we will collect and use your personal information.
Contact details
Any personal information that you provide on this website is controlled by Hft. Hft is registered as a data controller with the Information Commissioner under reference Z5498583.
Hft is a company registered in England and Wales with company number 734984. Our registered office is at 5/6 Brooke Office Park, Folly Brook Road, Emersons Green, Bristol, BS16 7FL.
If you have any queries about the information we hold about you, please contact our Data Protection Officer at the address above or by email at dataprotection@hft.org.uk.
Collection of your personal information
When you visit, register as a job applicant or make a donation to Hft on our website, you may be asked to provide information about yourself.
You may also provide personal information to us when you contact us by email, telephone or letter. When you provide personal information to us, we will treat that information in accordance with this Privacy Policy.
When we collect information about you on the website, you will see a padlock symbol. The Information Commissioner and the National Consumer Council have devised this symbol to alert consumers that their personal information is being collected and processed. Where you see this symbol you should read the information carefully as it will explain exactly how, and for what purpose(s), your information will be processed.
Use and storage of your personal information
We will use personal information provided by you or gathered by Hft for the following purposes:
- to process and respond to requests, enquiries and complaints received from you
- to communicate with you about any developments, news and changes at Hft which we think you may find interesting (using the e-mail address which you have provided to us)
- to process donations
- to update our records
- to analyse trends and profiles and track where you go on the website
- for audit purposes to prevent or detect fraud
- to enable third parties to carry out any of the purposes above on our behalf
- to enable our online and offline recruitment processes
Sharing of your personal information
Hft may share your personal information with third parties in the following ways:
- we sometimes use agents and service providers to process personal information on our behalf. For example, we use third parties to to process credit card donations and to maintain our website.
- we will release your personal information when we are required to do so for legal or regulatory purposes or as part of legal proceedings
Hft may need to use the services of providers who for financial or technical reasons may be sited outside of the European Economic Area. Use of data by providers on behalf of Hft is regulated and safeguarded by both international procedures and legal agreements to comply with the requirements of the Data Protection Act 1998. In particular, we wish to ensure that data is adequately protected in the Provider's country of business.
Use of Cookies
A cookie is a piece of information held on the hard drive of your computer which records how you have used a website. Cookies allow website operators to accumulate useful information which can be used to improve the site, such as whether the computer (and sometimes its user) has visited the site before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.
Hft's website does not capture or store personal information from cookies, but merely logs the user's IP address which is automatically recognised by the web server. This is used to record the number of visitors to our site.
We use Google Analytics, a service which sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This to ensure that the service is fast and available when you want it. Our use of Google Analytics includes use of the following types of cookies:
Name: _utma
Typical content: randomly generated number
Expires: 2 years
Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes
Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser
Name: _utmz
Typical content: randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search)
Expires: 6 months
For more information about Google Analytics, visit the Google Analytics website. If you do not want cookies downloaded onto your machine, you can disable them by adjusting the settings on your browser.
Access to your personal information
You have the right to request a copy of the personal information that we hold about you and to have any inaccuracies corrected. We will ask for confirmation of identity before we disclose any personal information and may charge a £10 administration fee to process the request.
Please address requests to the Data Protection Officer at Hft, 5/6 Brooke Office Park, Folly Brook Road, Emersons Green, Bristol, BS16 7FL.
Updates
We may update this Privacy Policy from time to time. Please ensure that you check the Privacy Policy regularly for updates.