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Family welcome pack


We think it is important that all families of the people we support have the same access to information about Hft, regardless of the service they join or the Hft region they are based in.

So, to give families a consistent and thorough introduction to Hft, as well as an opportunity to sign up to the available communications channels, we have developed a new welcome pack, to tell families all about Hft.

The pack features a series of ‘About Hft’ information sheets, designed to provide an overview to Hft, our strategy and the things that are important to us.

Support staff will also be asked to complete a local contact sheet, with up to date contact details, which they will include in the packs for new families, when their relative takes up our services.

The pack also provides an introduction to our new approach: The Commitment to Partnership with relatives and close friends of the people we support in the form of a helpful booklet.

Over time, the ‘About Hft’ sheets will change, but you can always download up to date versions here.