Tell us a bit about your background
I have worked in the customer services industry and operations management for the whole of my career, including the last 13 years working for IBM Global Business Services as one of their Vice Presidents in the UK & Ireland. I have had responsibility for running some of IBM’s business sectors in the UK, while also specialising in leading large transformation projects for IT and system change programmes. This has given me the opportunity to work with many different customers and organisations within both the private and the public sectors.
What made you decide to become a Trustee for Hft?
I was asked to help at a sports event for people with learning disabilities, which was my first experience of spending time with this very special group of people and knew this was something I wanted to be a part of when I had the opportunity. So when I retired from IBM in 2017 and was asked by someone working in the Not for Profit charity sector if I would be interested in a Trustee position at Hft, I researched Hft, met with one of the Trustees and the CEO to learn more about Hft’s values, and had no hesitation in accepting the role.
What’s your best Hft moment?
Being part of Voices to be Heard. It’s a communication forum for people we support that helps them express their views and have a voice within Hft. Representatives from each of the regional groups attend regular meetings which I co-chair with one of the people we support. It is a very powerful forum and demonstrates Hft’s commitment to collaboration and transparency.
“Hft is dedicated to providing the best life possible for the people we support. This includes providing support to attend day opportunities and learning new skills, as well as socialising and building relationships. Hft is committed to providing independent supported living within a safe home environment that the people we support can call their own.”