Page 22 - HFT Annual Review 2019
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Getting the fundamentals right with our staff development Felicity Onens – learning and development in action
Annual Review 2019
Hft staff are encouraged to develop their skills throughout their career, so that our specialist teams can use up to date knowledge and expertise to deliver services to people, including those with the most complex of needs.
When Felicity left school she knew she wanted to work with people with learning disabilities, and in 2008 joined Hft as a part-time support worker in the Worcestershire region. In less than a year, she’d successfully applied to become full-time and was already looking for ways to increase her own knowledge and skills to achieve better outcomes for the people she was supporting.
Her rst goal was to learn Makaton, and from 2011-12, Felicity delivered Makaton training internally to other staff, while taking a Diploma in Teaching in the Lifelong Learning Sector (DTLLS) quali cation outside of work.
