Hft | About us | News and updates | Hft support workers praised by nurse

When a person he was supporting was admitted to hospital with suspected Coronavirus, Craig Mitchell went above and beyond to ensure the experience was as stress-free as possible.

Craig is a member of our front line care staff at our Sheffield and Derbyshire service. He supports William, who recently began to display symptoms of Coronavirus and was taken to hospital to be checked out by medical staff. Craig supported William throughout his stay at the hospital, ensuring he received his medications via PEG at the correct times and regular flushes to keep him hydrated. The dedicated support worker even discussed William’s feed with the doctors and nurses at hand, and took charge of his personal care to put William at ease and reduce the disruption to his normal routine. Making sure William was kept occupied was also a priority, with Craig providing a range of distractions – from FaceTiming his mum to playing games or just keeping him chatting.

As William was being kept isolated due to the risk of infection, Craig volunteered to stay with him in hospital all night – going the extra mile to ensure the safety of both William and other Hft staff. Thankfully, William’s test for Covid-19 came back negative and he is now safe and well back at home.

Craig and the rest of the staff team’s commitment to William was so impressive that it caught the attention of NHS staff on the ward.

An NHS nurse, another front line hero, took the time to write to us and say:

“I am writing this email to praise every single one of the carers as they show complete dedication to him and are 100% the best carers I’ve ever had the pleasure of meeting and seeing in action. Craig kept William entertained all day – absolutely nothing was too much trouble for him! I am so proud to share this profession with such a caring and dedicated person. This isn’t just a job to them, they genuinely cared for William and want the absolute best for him. They’re all superstars- just what this industry needs!”

Supporting Hft 

There are many ways you can support people with learning disabilities through this challenging time.

  • If you would like to support your local Hft service, please contact the regional office to find out how you might be able to help out.
  • Alternatively, please do take a look at the Get involved pages of our website for more information on how you can support our charity at this difficult time.
  • You can also make a donation to help support our work to ensure people with learning disabilities get access to the services they need.
  • We’d encourage anyone who may find themselves temporarily out of work or seeing alternative employment due to the pandemic to apply to join our team – we’re currently recruiting for recruit workers and relief support workers.