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Long distance love
David, who is currently having to shield, has a girlfriend who he met through a dating service for people with learning disabilities. He’s missing her and their weekly date attending the local pub quiz. He is keen to meet up. What do you suggest?
David needs to follow the medical advice he's been given, but his relationship is an important part of his life, and this should be respected. To help the couple stay in touch, support David to use technology to contact his girlfriend and maintain his routines.
Helping with hobbies
Hassan is very sociable and thrives on spending time with others. He is out and about in the community several times a week taking part in a range of activities, from basketball with friends to choir practice. The structure of a daily routine is very important to him. He’s struggling to adjust to social isolation and the changes to his daily routines. How would you help him?
Although the pandemic has made it more difficult to support people to do the things they love in their usual ways, with a bit of creative thinking you can achieve a lot! Alternative solutions that use technology or maximise space already available are a handy way of supporting people to continue with their hobbies.
Support workers have been told they need to wear Personal Protective Equipment (PPE) at all times when they are supporting people. However, Ellie is struggling to adjust and getting increasingly anxious because she can’t see people’s faces. Now the support worker who she has developed a close relationship with is currently shielding so you are taking her place. What do you do to reassure Ellie?
Although it’s tempting to remove your mask for a couple of seconds to reassure Ellie, it is against the guidelines set out by Government to keep everyone safe. However, PPE can look quite intimidating and everyone can look very similar, so introducing yourself and sharing a photograph is the next best alternative to help someone get to know you.
In the know
Bella has autism and experiences heightened anxiety. She’s heard about the coronavirus outbreak and is feeling really scared. How do you reassure her?
It’s important to keep people you support informed, while providing enough reassurance to prevent them from panicking. Use accessible resources to strike the right balance, as they’re a great way of sharing information in a way that allows people you support to stay informed but not become overwhelmed during a stressful time.
Carly, who has difficulty communicating and is in one of the most at risk groups from Coronavirus, has made it clear that she intends to go out to the shop. What do you do?
It's really important for her safety that Carly stays at home. By taking the time to understand why Carly is so keen to go out, you can prevent her from risking her own health. Perhaps she wants a particular item from the shop that could be ordered, or that you, or another member of staff, could get for her instead?
Alex is very close with her large family, who usually visit her every Sunday and sometimes during the week too. She’s worried and upset that she may not be able to see them all as much for quite some time. How do you respond?
It’s important that Alex sticks to the rules and stays away for her family as long as is needed to keep her safe. As well as providing reassurance, being a support worker is all about finding creative solutions to make a difficult time that little bit easier. Using Personalised Technology, you can make sure people you support are still able to stay in touch with their loved ones. For example, a big button phone with images of her family would enable Alex to call her family independently whenever she wants.