Hft | Get involved | Working in Partnership with Families


At Hft, we’re firm believers in working in partnership with the relatives of the people we support.  We recognise the central role you play in your family member’s life and how yours is an important and lifelong relationship, which is why ‘Families and other Partnerships’ is one of the key segments of our Fusion Model of Support.

We also know that good communication is critical to ensuring a positive relationship between you and Hft; you’re likely to want to take a deep interest in what is happening at Hft, because you care about your relative – we want to ensure that you’re kept informed and know where to go or who to speak to when you have a question or request.

If you do have any questions about the support your relative receives, your local Hft service will likely be best placed to help.

If you have a question about the information or resources held on this section of our website however, please do get in touch.

Nominate an Hft colleague for the Hft 60 Awards

This year we are celebrating 60 years of Hft. We will be running several activities, including local events, our soaring 60 sky dive, walks and talks in the local community, a digital stories platform and much more. We will bring you news of all our plans as they progress. However, we could not let this occasion pass without also celebrating our incredible, hard-working and dedicated colleagues. So, we have launched this years’ colleague awards programme – the Hft 60 Awards!

And back by popular demand… the People’s Choice Awards. This category was such a great success when we introduced it in 2020 – the People’s Choice Awards is a great opportunity for people we support and their families and friends to say thank you to those Hft staff who they believe have gone the extra mile. And it really means a lot to those who get nominated!

Do you know a deserving Hft colleague who really goes above and beyond to deliver amazing outcomes for you/your relative? Maybe you have seen first-hand that someone has implemented fantastic improvements to help Hft grow and thrive? If you think somebody deserves a big Hft THANK YOU, then don’t delay – nominate them today and you could be the reason they get the recognition they deserve (and they could win £250 into the bargain!) The deadline for applications is: 12 noon, Wednesday 10 August at the latest.

Nominating someone is quick and easy – complete a nomination form here. (LINK to People’s Choice Award nomination: Hft 60 Awards – People’s Choice Award

If you have any queries contact Awards@hft.org.uk

  • Commitment to Partnership

    Hft's Commitment to Partnership outlines how Hft staff work with the relatives and close friends of the people we support.
  • Family Welcome Pack

    To give families a consistent and thorough introduction to Hft, we provide a welcome pack containing everything you need to know about our support services.
  • Local family newsletters

    Our regional newsletters are packed with stories, events, and updates, and are distributed three times a year to help keep families up to date.
  • Operational Standards

    We have made our Operational Standards available to the families of people we support. Please email families@hft.org.uk for access.
  • Family E-Updates

    Subscribe to receive regular news and updates and announcements by email via our Family E-Updates. Don’t forget to give us your email address!
  • Family Campaign Champions

    Join our Family Campaign Champions group and help us campaign for fair funding and a better future for people with learning disabilities.