A little while back, we surveyed relatives of the people we support on what sort of information they would like to hear about. Many families were keen to hear more about what is happening at Hft nationally, but some families also said they wanted to know about stories, events and staff updates taking place locally.
To tackle this, we introduced regional newsletters. The front pages feature national news and updates, so that people in all regions receive the same information. But the back pages are localised by region.
There are 25 versions of the newsletter – one for each of our service regions. They also now include an update from Voices to be Heard – our inclusion group for people we support, which allows them to express their thoughts and concerns.
The newsletters are distributed three times a year to those who subscribe to them. Subscribe now to receive yours. You can select to receive them in hard copy or by email.