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Working at Hft – FAQs


We’ve answered some of the most frequently asked questions we receive from people considering a career with Hft. Take a look at the FAQs below, and if your question isn’t answered, contact us at jobs@hft.org.uk and we’ll do our best to help you.

While a Diploma in Health and Social Care at level 2 or 3 would be a positive for anyone applying to work at Hft as a support worker, it’s not essential - a willingness to work towards one is definitely welcome.
You don’t need any specific experience or qualifications to start work at Hft as a Support Worker – more important to us is that you are caring, enthusiastic, patient and a great communicator – and that you share our commitment to supporting people with learning disabilities to get the most out of life.
DBS stands for Disclosure and Barring Service. DBS checks help us make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups. A DBS check will show information on certain convictions, cautions, warnings or reprimands. Having a criminal record will not necessarily mean you cannot work for us – we look at each case on an individual basis.
It depends on the role. For Support Worker vacancies you will be asked to visit the workplace for an interview and to take part in other activities to give you a better idea of what is involved and to meet the managers and possibly some of the people we support. For office based roles an interview with the manager is arranged and you may also be asked to complete a short task.
It depends on the role. While this will likely be possible for office-based roles, many of the people we support require round-the-clock support and, as we take a person-centred approach to support, our rotas are based around their needs. Individual vacancies should indicate what the working hours will be for particular roles – but if it doubt, we provide contact information for the people best able to answer questions, so why not give them a quick call?
It depends on the job – please take a look at the Person Specification to check, and if still unsure, contact the person listed for enquiries on the vacancy in question.
While some of our vacancies will require applicants to hold a full UK Driving Licence, many do not. Take a look at the Person Specification for the role you’re interested in, as this information will be included there.
Personal care means supporting someone with physical needs to perform tasks such as washing, toileting, cooking and feeding. Not all of our jobs include all of these tasks and where this is a requirement of the role, training will be provided to ensure you have the skills needed to perform this element of your role effectively. If you are concerned about supporting any aspect of personal care, please check the Job Description for any given vacancy, or contact the person listed for enquiries.
While some of our services do focus on supporting people with particular learning disabilities, most support many different people, with different learning disabilities, so this wouldn’t be practical.
This will vary from service to service, but we do sometimes offer additional hours to cover leave or periods of sickness absence.
Hft is committed to supporting internal career progression so we run an ‘Operations Development Pathway’ programme. Staff who express an interest in the programme are provided with diverse training and development opportunities intended to support them in building the skills and knowledge needed to further their career with Hft. Typical development programmes include our ‘Support Worker to Senior Support Worker’ pathway, or our ‘Senior Support Worker to Registered Cluster Manager’ pathway. Staff who have completed their probation period with Hft are eligible to apply for inclusion on one of the programmes.
Hft employees receive at least 28 days’ leave (including bank holidays) pro rata for people who work part time. Take a look at our Staff Benefits page for more information on the benefits of working at Hft.
Hft is registered with the Care Quality Commission (CQC) to provide: - • Personal Care, and • Accommodation for persons who require personal care. At time of writing (16/10/2017) of Hft’s registered services that have been rated under the current CQC inspection regime, 92% have been rated Good or better.