Ways to contact the Family Carer Support Service
Contact the Family Carer Support Service via telephone, email, or by post; and join our e-mailing list.
Freephone – 0808 801 0448
Our Freephone line is staffed between 9.30am – 4.00pm, Monday – Thursday. Please leave a voicemail if we don’t pick up, or send an email to familycarersupport@hft.org.uk. We aim to get back to you within seven to ten working days.

Email – familycarersupport@hft.org.uk
You can email us if that is easier for you, and we’ll aim to get back to you within seven to ten working days.
Post –
Hft Family Carer Support Service
5/6 Brook Office Park
Folly Brook Road
Bristol
BS16 7FL
You are also welcome to write to us, and if you include some contact details we’ll get back to you as soon as we can.
Monthly e-newsletter – join our mailing list
Click the link in the title above to sign up to receive our monthly e-newsletter, updates about new resources that we produce, information about government consultations that are relevant to you, and the occasional newsflash.
Personal Data Privacy statement:
All information that we hold concerning you as an individual will be held and processed by the charity strictly in accordance with the provisions of the General Data Protection Regulations. All your personal data will be kept securely on the FCSS database and will only be used by Hft’s Family Carer Support Service. Read our Data Storage Policy here.